Website terms and conditions

Please read these terms and conditions carefully before using this site

What's in these terms?

These terms tell you the rules for using Blackhawk Network EMEA Limited's website (“our site” or “this site”).

Who are we and how to contact us

This site is operated by Blackhawk Network EMEA Limited (“Blackhawk Network”). Blackhawk Network EMEA Limited is registered in England and Wales under company number 04155659.

Blackhawk Network's registered office is Westside, London Road, Hemel Hempstead, Hertfordshire, United Kingdom, HP3 9TD and our contact telephone number is 0207 419 8100. Our VAT number is 897 3979 32.

To contact Blackhawk Network, please email using the 'contact us' page of this site.

By using Blackhawk Network's site you accept these terms

By using Blackhawk Network's site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use this site.

Blackhawk Network recommends that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of this site:

  • Privacy Notice, which sets out the terms on which Blackhawk Network process any personal data Blackhawk Network collects from you, or that you provide to Blackhawk Network. By using this site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Cookie Policy, which sets out information about the cookies on this site.

Blackhawk Network may make changes to these terms

Blackhawk Network may, without prior notification or consent, amend these terms from time to time to reflect changes to our products and services, our users' needs and our business priorities. Every time you wish to use this site, please check these terms to ensure you understand the terms that apply at that time. We will try to give you reasonable notice of any major changes.

Blackhawk Network may make changes to the site

Blackhawk Network may update and change this site from time to time without prior notification or consent to reflect changes to our products and services, users' needs and business.

Blackhawk Network may suspend or withdraw the site

Blackhawk Network's site is made available free of charge.

Blackhawk Network do not guarantee that this site or any content on it, will always be available or be uninterrupted. Blackhawk Network may suspend, withdraw, or restrict the availability of all or any part of this site for business and operational reasons. Blackhawk Network will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access this site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Blackhawk Network's security procedures, you must treat such information as confidential. You must not disclose it to any third party.

Blackhawk Network have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the 'contact us' page of this site.

How you may use Blackhawk Network material on the site

Blackhawk Network are the owner or the licensee of all intellectual property rights in this site, and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from Blackhawk Network's site for your personal use and you may draw the attention of others within your organisation to content posted on this site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Blackhawk Network's status (and that of any identified contributors) as the authors of content on this site must always be acknowledged.

You must not use any part of the content on Blackhawk Network's site for commercial purposes without obtaining a licence to do so from Blackhawk Network or Blackhawk Network's licensors.

If you print off, copy or download any part of Blackhawk Network site in breach of these terms of use, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on this site.

Although Blackhawk Network make reasonable efforts to update the information on this site, Blackhawk Network make no representations, warranties or guarantees, whether express or implied, that the content on this site is accurate, complete or up to date.

Blackhawk Network are not responsible for websites our site links to

Where Blackhawk Network's site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by Blackhawk Network of those linked websites or information you may obtain from them.

Blackhawk Network have no control over the contents of those sites or resources.

Blackhawk Network responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • Blackhawk Network do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

  • Blackhawk Network exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • Save as cannot be excluded at law, Blackhawk Network will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    • use of, or inability to use, this site; or
    • use of or reliance on any content displayed on this site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any other indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide this site for domestic and private use. You agree not to use this site for any commercial or business purposes, and Blackhawk Network have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that Blackhawk Network have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

Blackhawk Network are not responsible for viruses and you must not introduce them

Blackhawk Network do not guarantee that this site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access this site. You should use your own virus protection software.

You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which this site is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Blackhawk Network will report any such breach to the relevant law enforcement authorities and Blackhawk Network will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Blackhawk Network's site will cease immediately.

Rules about linking to our site

You may link to Blackhawk Network's home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to Blackhawk Network's site in any website that is not owned by you.

This site must not be framed on any other site, nor may you create a link to any part of this site other than the home page.

Blackhawk Network reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us using the 'contact us' page of this site.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and Blackhawk Network both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Blackhawk Network trade marks are registered

BLACKHAWK NETWORK®, BONUSBOND®, CARE-4®, PURE®, CYCLESCHEME®, TECHSCHEME® and SUPERCHEQUES® are trademarks owned by Blackhawk Network Holdings Inc. You are not permitted to use them without Blackhawk Network's approval, unless they are part of material you are using as permitted under these terms and conditions.

CUPRA S.A.U 2023 ®